Terms & Conditions

 

Membership

By joining the RAJAR National Radio Listening Panel (RAJAR Panel) , using the RAJAR Panel website, Online Radio Diary or Mobile Diary App, you accept that you must abide by these Terms and Conditions along with the RAJAR Panel Privacy Notice.

 We reserve the right to amend or change these Terms and Conditions, so please ensure you read these Terms and Conditions regularly.

Membership of the Panel:

  • Is restricted to individuals aged 15 or over, resident in the United Kingdom.
  • Ipsos reserves the right to refuse any membership applications and/or terminate membership without giving a reason.
  • Membership is free and is personal to you. You may not transfer your membership to anyone else.
  • You will NOT be eligible to join (or if already a member, remain a member of) the RAJAR panel if:
    • You, or any of your immediate family members, are employees of Ipsos or their respective parent companies, subsidiaries, affiliates.
    • You have already signed up to the RAJAR panel. Duplicate memberships will be excluded from the panel and will not be eligible for any rewards.
    • You are already a member of another market research panel (with Ipsos or any other organisation).
    • In the case that you provide fraudulent or inaccurate data, you will be removed from the panel.
  • To the extent permitted by law, Ipsos shall not be liable for any losses, costs or expenses, (including indirect, consequential or incidental losses, costs or damages) howsoever caused, arising out of your membership of the RAJAR panel, your use of the Mobile Diary app, your use of the Online Diary or your use of the RAJAR Panel website, or use of any additional Ipsos research websites or apps.
  • Panel members are required to complete a specified seven-day dairy each month.

By joining this panel you are required to agree to:

  • Ipsos inviting you to complete short market research questionnaires within the diary website or app.
  • Your data being used for data modelling, but only once it has been anonymised to ensure your privacy
  • These terms of use (“Terms”).

Responsible Membership

  • As part of your membership of the RAJAR Panel, we encourage you to participate honestly and responsibly.
  • To help ensure responsible behaviour, you must NOT use this Panel to impersonate any person or entity, including, but not limited to, an Ipsos official, Panel leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity.

Information

In order to register as a member of the panel, you will be asked to provide your name, personal email address, telephone number and other personal information – please see our Privacy Policy for more details.  You are responsible for ensuring this information is true and accurate, and for ensuring it is kept up to date.

Ownership

The RAJAR Panel website/ Radio Diary website/ Radio Diary App remain the property of Ipsos and RAJAR.

You must NOT make copies of the App /Websites, give the App /Websites, or try to sell them, make them available for other people to use or distribute them in any other way.

You must not remove or attempt to alter any copyright, proprietary or legal notices contained within the App/Websites. Nor are you permitted to attempt to decompile, reverse engineer or attempt to modify the App /Websites in any way.

 You can only use the App on your own personal devices. If someone else owns the devices, or pays the bills for the devices, you must have permission from the owner or person who pays the bills BEFORE you install the App.

The RAJAR panel is owned by RAJAR and controlled by UK Limited (Company No: 01640855),

Warranties and Liability

The App /Websites and all content, functionality and features within it are provided “as is” and without warranties or representations of any kind either expressed or implied. To the greatest extent permitted by law, Ipsos  disclaims all warranties of satisfactory quality and fitness for a particular purpose and that content, information displayed in or on the App /Websites is accurate, complete, up-to-date and/or does not infringe the rights of any third party.

While we use reasonable efforts to ensure that the App/Websites is free from viruses and other malicious code, neither we nor any other party involved in producing or delivering the App /Websites assumes any responsibility, or liability for any viruses or other malicious code that may infect your device passively as a result of downloading, installing or using the App. Except where required by applicable law, Ipsos shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful code that they access from or via the App or Websites.

Save in respect of any liability for personal injury or death caused by our negligence, Ipsos shall not be liable for any damages, loss or injury arising in connection with these Terms and/or your use of, or the inability to use, the App/Websites, or any function of the App/Websites, howsoever caused.

Links to other websites

The RAJAR Panel website may provide links to other Websites or online resources. Because Ipsos has no control over such sites and resources we cannot accept any responsibility or liability for those sites or resources.

We cannot guarantee the availability of such external sites or resources, nor do we endorse any content, advertising, products, cookies, website tags or other materials on or available from such sites or resources.

You acknowledge and agree that Ipsos shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.

Termination

Ipsos will close the Panel when the research programme ends or is cancelled. Ipsos will inform all panel members by either email or post of the RAJAR Panel being closed, at which point your access to it will cease.

Ipsos reserves the right to refuse any membership applications and/or terminate membership without giving a reason.

Copyright

The RAJAR Panel, and the information made available to you through the RAJAR Panel website and other communications, may be protected by copyright, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorised by Ipsos, you are not permitted to rent, lease, loan, sell, distribute or create derivative works based on the RAJAR Panel or the Software, in whole or in part.

You agree that you will not reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the RAJAR Panel (including your RAJAR Panel username), any content within the RAJAR Panel, your use of the RAJAR Panel or your access to it.

Exiting the panel

If you no longer wish to take part in our research you may remove yourself from the RAJAR Panel at any time by clicking the unsubscribe button found at the bottom of the emails you receive from us.

Alternatively, you can send an email to panel@radiodiary.co.uk to request removal and you will be removed from our Panel list. You can also contact us by phoning the helpdesk on 0808 238 5473.

Ipsos reserves the right to refuse any membership applications and/or terminate membership without giving a reason.

Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.